Smooth Operators

Output

Scientific Output

Castro Ferreira, T., van der Lee, C., van Miltenburg, E., &Krahmer, E. (2019). Neural data-to-text generation: A comparison between pipeline and end-to-end architectures. In Proceedings of the Conference on Empirical Methods in Natural Language Processing (EMNLP 2019). [LINK]

Gatt, A., &Krahmer, E. (2018). Survey of the State of the Art in Natural Language Generation: Core tasks, applications and evaluation. Journal of Artificial Intelligence Research, 61(1), 65-170. [LINK]

Liebrecht, C., & van der Weegen, E. (2019). Menselijke chatbots: een zegen voor online klantcontact? Het effect van conversational human voice door chatbots op social presence en merkattitude. Tijdschrift voor Communicatiewetenschap, 47 (3-4), 217-238. [LINK]

Liebrecht C., Sander L., van Hooijdonk C. (2021) Too Informal? How a Chatbot’s Communication Style Affects Brand Attitude and Quality of Interaction. In: Følstad A. et al. (eds) Chatbot Research and Design. CONVERSATIONS 2020. Lecture Notes in Computer Science, vol 12604. Springer, Cham. [LINK]

Liebrecht, C., & van Hooijdonk, C. (2020). Creating Humanlike Chatbots: What Chatbot Developers Could Learn From Webcare Employees In Adopting A Conversational Human Voice. In Proceedings of CONVERSATIONS 2019 (Vol. 11970). Springer Publishers [LINK]

Kunneman, F., Castro Ferreira, T., Krahmer, E. & Van den Bosch, A. (2019). Question Similarity in Community Question Answering: A Systematic Exploration of Preprocessing Methods and Models. In Proceedings of Recent Advances in Natural Language Processing (pp. 594-602). [LINK]

Professional Output

van Hooijdonk, C. (2021, March 25). “Hi, ik ben een chatbot in opleiding”: hoe beïnvloeden metaforen onze verwachtingen en evaluaties van chatbots? SWOCC. [LINK]

Chatbots analyseren en ontwikkelen in onderzoek masterstudenten Tilburg University [LINK]