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Smooth Operators at conversations 2022 – Best paper award!
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Welke verwachtingen wekken menselijke chatbots bij de klant?
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From The Press.

Twee nieuwe SWOCC blogposts
Smooth Operators at conversations 2022 – Best paper award!

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Dr. Christine Liebrecht
Tilburg University

Dr. Charlotte van Hooijdonk
Utrecht University

The Netherlands

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